Privacy Policy
Last Updated: June 05 2026
Mondoli Writing (“Mondoli,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, communicate with us, interact with our social media accounts, or inquire about our memoir writing, life story, and photography services.
This Privacy Policy applies to information collected through our website, Meta lead forms, email communications, online advertising, and other digital interactions related to Mondoli Writing.
By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
When you submit a contact form, lead form, or inquiry, we may collect:
Name
Email address
Phone number
City, state, or general location
Your interest in Mondoli’s services
Information about whom the memoir or project may be for
Timing or readiness to begin a project
Any message, story detail, or information you choose to provide
If you become a client, we may collect additional information necessary to provide our services, such as interview notes, written materials, photographs, family history details, project preferences, billing information, and communications related to the memoir or photography project.
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages visited
Referring URLs
Approximate location derived from IP address
Website interactions, such as clicks, scroll depth, form starts, and page views
Cookie and tracking technology data
We may collect this information through tools such as Google Analytics, Google Tag Manager, Meta Pixel, and similar analytics or advertising technologies.
Information From Advertising Platforms
If you submit information through a Meta lead form or interact with our ads on Facebook or Instagram, Meta may provide us with the information you submitted, such as your name, email address, phone number, or form responses. Meta may also process your information according to its own privacy policy.
Sensitive Information
Our general contact and lead forms are not intended to collect sensitive personal information, such as medical information, precise health data, Social Security numbers, financial account numbers, government ID numbers, or highly sensitive family matters.
Please do not submit sensitive health, financial, legal, or identity information through our forms. If you choose to share personal or sensitive story details with us during a project, we will use that information only for the purpose of discussing, evaluating, or providing Mondoli’s services, unless you instruct us otherwise or the law requires otherwise.
2. How We Use Personal Information
We may use personal information for the following purposes:
To respond to inquiries
To contact you about Mondoli’s services
To schedule or discuss a discovery conversation
To understand the type of memoir, life story, or photography project you may be interested in
To prepare proposals, service information, or project recommendations
To provide memoir writing, storytelling, editing, photography, and related services
To communicate with clients and prospective clients
To improve our website, ads, and user experience
To measure advertising performance
To create and manage audiences for advertising and remarketing
To prevent fraud, misuse, or unauthorized access
To comply with legal, tax, accounting, or regulatory obligations
We do not use your personal information to make automated decisions that produce legal or similarly significant effects about you.
3. How We Share Personal Information
We may share personal information with the following categories of recipients:
Service Providers
We may share information with vendors and service providers that help us operate Mondoli, such as:
Website hosting providers
Form and CRM tools
Email providers
Analytics providers
Advertising platforms
Payment processors
Cloud storage providers
Professional advisors
Contractors or creative collaborators involved in delivering services, such as editors, photographers, designers, or production partners
These service providers are expected to use personal information only as necessary to provide services to us.
Advertising and Analytics Partners
We may share certain online identifiers, website activity, or interaction data with advertising and analytics partners, including Meta and Google, to measure advertising performance, improve campaigns, and show relevant ads.
We do not sell personal information for money. However, some privacy laws may define certain advertising or analytics disclosures as “selling,” “sharing,” or “targeted advertising.” Where required, you may opt out of such activities as described in the “Your Privacy Rights” section below.
Legal or Safety Purposes
We may disclose information if we believe it is necessary to:
Comply with applicable law
Respond to lawful requests
Protect our rights or property
Prevent fraud or security incidents
Protect the safety of individuals
Enforce agreements or policies
Business Transfers
If Mondoli Writing is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to:
Operate our website
Understand how visitors use the website
Measure ad performance
Improve website experience
Support remarketing and advertising campaigns
These technologies may be provided by third parties such as Google, Meta, Squarespace, or other service providers.
You can control cookies through your browser settings. You may also use available platform-level tools, browser privacy settings, or industry opt-out tools to limit certain advertising activities.
If your browser or device supports a legally recognized universal opt-out mechanism, such as Global Privacy Control, we will make reasonable efforts to honor it where required by applicable law.
5. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
In general:
Lead and inquiry information may be retained for up to 24 months unless you request deletion earlier or become a client.
Client project information may be retained for the duration of the project and for a reasonable period afterward for business, legal, accounting, archival, or service continuity purposes.
Marketing and analytics information may be retained according to the settings and retention periods of the relevant platforms and tools.
We may retain limited records where necessary to comply with legal obligations, resolve disputes, or enforce agreements.
You may request deletion of your personal information as described below.
6. How We Protect Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email transmission, storage system, or internet-based service is completely secure. We cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable U.S. state privacy laws. These rights may include the right to:
Request access to the personal information we have collected about you
Request correction of inaccurate personal information
Request deletion of personal information
Request a copy of your personal information in a portable format
Opt out of targeted advertising, sale, or sharing of personal information where applicable
Limit the use or disclosure of sensitive personal information where applicable
Appeal a decision regarding your privacy request, where applicable
Not be discriminated against for exercising privacy rights
To submit a privacy request, contact us at:
Email: andresoliveros@gmail.com
Subject line: Privacy Request
We may need to verify your identity before fulfilling certain requests. We will respond within the timeframe required by applicable law.
8. California Privacy Notice
This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Mondoli Writing.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
Identifiers, such as name, email address, phone number, IP address, or online identifiers
Customer records information, such as contact details and service inquiry information
Commercial information, such as services requested or considered
Internet or electronic network activity, such as website visits, ad interactions, clicks, and analytics data
Geolocation information, limited to approximate location derived from IP address or user-submitted city/state
Professional or personal background information voluntarily submitted as part of a memoir inquiry or project
Audio, visual, or photographic content if you voluntarily provide it or participate in photography-related services
Inferences based on interactions with our website, ads, or services
Sensitive personal information only if voluntarily provided during a project or communication, and only as necessary for the requested service
Sources of Personal Information
We collect personal information from:
You directly
Website interactions
Meta lead forms and social media platforms
Analytics and advertising tools
Service providers
Communications with you
Purposes for Collection
We collect and use personal information for the purposes described in Section 2 of this Privacy Policy.
Disclosure of Personal Information
We may disclose personal information to service providers, advertising and analytics partners, professional advisors, and legal authorities as described in Section 3.
Sale or Sharing of Personal Information
We do not sell personal information for money.
However, our use of certain advertising and analytics technologies may be considered “sharing” or “targeted advertising” under some privacy laws. You may request to opt out by contacting us at:
Email: [privacy@mondoliwriting.com or Andrés’s email]
Subject line: Do Not Sell or Share My Personal Information
California Privacy Rights
California residents may have the right to request access, deletion, correction, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising their rights.
9. Notice for Residents of Other U.S. States
Residents of certain U.S. states, including but not limited to states with comprehensive privacy laws, may have rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.
We will honor applicable privacy rights requests as required by law and may voluntarily extend similar rights to other U.S. residents where reasonably practicable.
10. Children’s Privacy
Mondoli Writing is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
11. International Visitors
Mondoli Writing is primarily intended for individuals located in the United States. If you access our website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.
12. Third-Party Links
Our website or ads may link to third-party websites, platforms, or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when this Privacy Policy was last revised.
If we make material changes, we may provide notice through our website or other appropriate means.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Mondoli Writing
Email: andresoliveros@gmail.com
Website:https://www.mondoliwriting.com